THE KEY DRIVERS AND BARRIERS IN THE ADOPTION OF MEDICATION DISPENSING TECHNOLOGY

Purpose - This research aims to identify the keys driver and barriers that influence the adoption of medication dispensing technology. The study seeks to contribute to inform the seamless integration of healthcare technology into the fabric of modern medical practices.

Design/methodology/approach - This research employs an interview approach. Qualitative data is gathered through semi-structured interviews with healthcare stakeholders.

Findings - The findings reveal a complex interplay of keys driver and barriers influencing medication dispensing technology adoption. Clinical benefits emerge as a primary driver, with healthcare professionals emphasizing improved patient outcomes.

Research limitations/implications - Limitations of this research are potential participant response only conceptual framework of key drivers and barriers of sample size, and generalizability constraints. The research primarily focuses on specific Thai healthcare.

Practical implications - The research findings offer valuable insights for healthcare stakeholders. Organizations can leverage the understanding of influencing factors to develop tailored adoption strategies. Healthcare providers can better navigate the complexities of technology integration and can refine their offerings to align with healthcare needs.

Originality/value - This research contributes to the field by comprehensively analyzing the multifaceted keys driver and barriers that impact medication dispensing technology adoption. It offers a nuanced understanding of stakeholders' complex decision-making processes, contributing to healthcare technology adoption.