A collaborative tool for capturing, sharing and connecting user research study in design
Conference proceedings article
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Publication Details
Author list: Treerattanaphan C.
Publisher: Springer
Publication year: 2008
Volume number: 5220 LNCS
Start page: 257
End page: 264
Number of pages: 8
ISBN: 3540880100; 9783540880103
ISSN: 0302-9743
Languages: English-Great Britain (EN-GB)
Abstract
The objective of our project is to build a web based tool for generating a valuable design user research resource. User research is a process of discovering desirable and undesirable users' needs and expectation from a product or service. This user research information provides crucial sources of research insights, which lead to a process of finding ideas about functionality, features, criteria, and design attributes of a product or service. Usability testing is also considered as a part of the user research process to verify the feasibility of the design. The proposed Capturing, Sharing, and Connecting User Research (CSCUR) tool can help the design researcher to record and utilize user data efficiently. CSCUR tool provides a keyword list and procedure used as a guideline for design researchers to investigate related issues that need to be considered in design process, leading to an innovative design and responding to users' needs. Searching functionality facilitates activities in exchanging ideas and encouraging teamwork among the design research community. ฉ 2008 Springer-Verlag Berlin Heidelberg.
Keywords
Collaborative design research tool, Design research database