Design of disease management system for chronic heart failure: A case study from advanced heart failure clinic at King Chulalongkorn Memorial Hospital
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Publication Details
Author list: Sookpalng C., Vanijja V.
Publisher: Springer Verlag (Germany): Computer Proceedings
Publication year: 2013
Volume number: 409
Start page: 221
End page: 231
Number of pages: 11
ISBN: 9783319037820
ISSN: 1865-0929
Languages: English-Great Britain (EN-GB)
Abstract
Nowadays, chronic diseases are one of the most challenging health problems in many healthcare organizations. A disease management system was designed to improve the treatment for chronic patients by facilitating the patients to report their condition to the care specialists at the hospital. However, achieving this goal demands the study of introducing the disease management system to the CHF patients. A disease management system called Easy Care was developed to match with the requirements from the care specialists at Advanced Heart Failure Clinic at King Chulalongkorn Memorial Hospital. The Easy Care system consists of three parts; short message service (SMS), web portal, and interactive voice response (IVR). A significant amount of time and effort had been used in the system design phase to make sure that majority of the CHF patients can use the Easy Care system with at least only one single telephone device. This study aims to obtain knowledge from evaluating performance and technology acceptance of the Easy Care system. A group of thirteen CHF patients and one care specialist had participated in the study. A survey was performed to the participants to get feedbacks and suggestions. However, this Easy Care system doesn't intend to support large group of patients. It only developed for study purpose to show the possibility of using the disease management system to support health care in the future. ฉ Springer International Publishing Switzerland 2013.
Keywords
Aging Society, Chronic disease, Disease management, Ehealth, Health informatics, heart failure, Home monitoring, Telemedicine, Treatment compliance
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