E-government information quality: A case study of Thailand

Conference proceedings article

Authors/Editors

Strategic Research Themes

No matching items found.

Publication Details

Author list: Funilkul S., Chutimaskul W., Chongsuphajaisiddhi V.

Publisher: Springer

Publication year: 2011

Volume number: 6866 LNCS

Start page: 227

End page: 234

Number of pages: 8

ISBN: 9783642229602

ISSN: 0302-9743

URL: https://www.scopus.com/inward/record.uri?eid=2-s2.0-80052366440&doi=10.1007%2f978-3-642-22961-9_18&partnerID=40&md5=95e6b995cef4bd93e8d048cda4216161

Languages: English-Great Britain (EN-GB)

View on publisher site

Abstract

E-government information quality model is proposed. The model suggests that there are five groups of information quality dimensions that should be considered when assessing the quality of information provided by e-government for citizens. These five groups of information quality dimensions are: Availability, Objectivity, Utility, Integrity, and Confidentiality. Nineteen Thai ministry websites were surveyed based on the proposed e-government information quality model. It was found that the availability and confidentiality of information seem to get lower attention from Thai ministries, this might make citizens feel less confident in e-government. ฉ 2011 Springer-Verlag Berlin Heidelberg.

Keywords

Information Quality dimension