Identifying main resistance factors in ERP implementation: A case study
Conference proceedings article
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Publication Details
Author list: Mahdavian M., Wattanapongsakorn N., Azadeh M., Ayati A., Mahdavian M., Jabbari M., Bahadory S.
Publisher: Hindawi
Publication year: 2012
ISBN: 9781467320245
ISSN: 0146-9428
eISSN: 1745-4557
Languages: English-Great Britain (EN-GB)
Abstract
In recent years, enterprise resources planning system is considered as powerful tool of acquiring competitive advantage in the organizations. However, the implementation of this system suffers from low success rate. One of the important issues in enterprise resource planning implementation is individuals' resistance and many implementation projects have been failed due to severe resistance. Therefore, this study mainly aims to have a small share to increase the success rate of implementing this system. In this regard, the most important factors of resistance to change in ERP implementation are identified in this study and then it will be studied whether the organizations under study have paid due attention to such factors or not. ฉ 2012 IEEE.
Keywords
enterprise resource planning, organization evaluation, resistance to change